Shipping & Returns
- Refund / Return Policy
- What shipping options are available?
- Do you ship outside of the USA?
- Do you ship to Alaska and Hawaii?
- What could cause a shipping delay?
Q: Refund / Return Policy
- Refunds can take up to 1-2 weeks after items have been received and inspected.
- Returns are subject to a 15% restock fee and customer is responsible for shipping costs.
- Return requests will not be accepted after 30 days of delivery date.
- Re stocking fee will not be applied if parts were shipped incomplete / incorrect from Ocean Engine Parts.
- Items which were “special ordered” or have been obsoleted, cannot be returned.
Q: What shipping options are available?
- Most small orders go out UPS ground unless specified otherwise.
- We offer Next day / 2 day air early morning / saver.
- Rates will be automatically calculated at checkout depending on dimensions / weight of items.
- Pre-paid shipping applies to all orders over $2000.
Q: What could cause a shipping delay?
- Shipping delays can potentially happen when the wrong address is entered.
- Weather delay can cause potential shipping delays.
- Overhaul / In-frame / Gasket sets may require assembly which can cause a delay.
- Special order items may cause delay.